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Frustrated IT manager creates website giving you shortcuts through menus on 'hellish' calls to autom
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<blockquote data-quote="Topper" data-source="post: 843162" data-attributes="member: 186250"><p>Nigel Clarke, 53, has painstakingly catalogued the intricate phone menus of hundreds of leading multi-national companies - some of which have up to 80 options.</p><p>Yahoo! News – Thu, May 16, 2013</p><p><span style="color: rgb(0,0,0)">He said: 'Everyone knows that calling your insurance or gas company is a pain but for most, it’s not an everyday problem.</span></p><p><span style="color: rgb(0,0,0)">'However, the cumulative effect of these calls is really quite devastating when you’re moving house or having an issue.</span></p><p><span style="color: rgb(0,0,0)">'I’ve been working in IT for over 30 years and nothing gets me riled up like having my time wasted through inefficient design.</span></p><p></p><p></p><p></p><p>full story <a href="http://uk.news.yahoo.com/automated-phone-centre-short-cut--nigel-clarke-call-centre-pleasepress1-com-phone-menus-155643657.html#qcLAwMo" target="_blank">click here</a></p><p></p><p>Good shout bud</p></blockquote><p></p>
[QUOTE="Topper, post: 843162, member: 186250"] Nigel Clarke, 53, has painstakingly catalogued the intricate phone menus of hundreds of leading multi-national companies - some of which have up to 80 options. Yahoo! News – Thu, May 16, 2013 [COLOR=rgb(0,0,0)]He said: 'Everyone knows that calling your insurance or gas company is a pain but for most, it’s not an everyday problem.[/COLOR] [COLOR=rgb(0,0,0)]'However, the cumulative effect of these calls is really quite devastating when you’re moving house or having an issue.[/COLOR] [COLOR=rgb(0,0,0)]'I’ve been working in IT for over 30 years and nothing gets me riled up like having my time wasted through inefficient design.[/COLOR] full story [URL="http://uk.news.yahoo.com/automated-phone-centre-short-cut--nigel-clarke-call-centre-pleasepress1-com-phone-menus-155643657.html#qcLAwMo"]click here[/URL] Good shout bud [/QUOTE]
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Frustrated IT manager creates website giving you shortcuts through menus on 'hellish' calls to autom
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