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3D TV, High Definition Television, HDTV 4K and AV
HD, 4K TV and Receivers
Humax HD
Humax HDCI-5000 Uniformula
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<blockquote data-quote="peterm3" data-source="post: 649007" data-attributes="member: 318498"><p>I am very dissapointed with Humax support. Clearly the UK tech support are only trained on the few models Humax officially supports here. Given this is not spelled out, one can only assume this is Freeview and Freesat models. I have bought 3 Humax products over the years, and although the hardware has been good value, there is very little after sales care.</p><p>Having been directed to the German support, and then they are palmed me off as well, it appears that the Humax HDCI-5000 is unsupported. The UK support have been dishonest in telling me the model is 1. Discontinued 2. Not legally for sale in the UK 3. Promising support via email and then ignoring the email.</p><p>Humax don't seem to have a UK subsidiary, apart from Humax Direct, who presumably have no control over the main Humax company. I wold like to write a letter to someone within Humax to make them aware of the terrible service they offer in the UK.</p><p>Peter</p></blockquote><p></p>
[QUOTE="peterm3, post: 649007, member: 318498"] I am very dissapointed with Humax support. Clearly the UK tech support are only trained on the few models Humax officially supports here. Given this is not spelled out, one can only assume this is Freeview and Freesat models. I have bought 3 Humax products over the years, and although the hardware has been good value, there is very little after sales care. Having been directed to the German support, and then they are palmed me off as well, it appears that the Humax HDCI-5000 is unsupported. The UK support have been dishonest in telling me the model is 1. Discontinued 2. Not legally for sale in the UK 3. Promising support via email and then ignoring the email. Humax don't seem to have a UK subsidiary, apart from Humax Direct, who presumably have no control over the main Humax company. I wold like to write a letter to someone within Humax to make them aware of the terrible service they offer in the UK. Peter [/QUOTE]
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3D TV, High Definition Television, HDTV 4K and AV
HD, 4K TV and Receivers
Humax HD
Humax HDCI-5000 Uniformula
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