Ofcom's first big decision over BBC arbitration a massive failure

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An issue which many members of the public find objectionable and offensive is the fact that while the BBC consistently refuses to use the word terror in its reports on violent attacks against Israelis, its reports on comparable attacks in other locations (especially Europe and North America) do use such language. A recent complaint that was escalated by a member of the public through the laborious convoluted and off putting BBC channels of complaint, finally was passed to OFCOM only for them to side with the BBC and thus display their own double standards

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