Help Required Motor does not move

[Henrik Andersen]

Hi All
I have registered because I really need expert help. I hope to find it here.
I have just bought the Zgemma H9S, and installed OpenAtv v. 6.3 on it. (of course it not nice to read the forum that Zgemma is a load of crap, but nevertheless it is the one I bought).
I used to have the GT Media OTC, but I was not happy with it, but it did actually move the motor (Stab HH90) .... sometimes ....
I was recommended to buy the VU+ Zero, but I think the Zgemma H9S has better specs.

Here is my problem:

I have configured the tuner as :
Simple
Positions (chosen 4 satellites)
and put in my home lat and lon

From here I go to Manual Search
I choose the Astra on 19.2E to search for channels.

I now expect the motor to turn to the given position for the satellite (using my position as base), but the motor only moves approx. 1 degree clockwise and hereafter going back to 0 position. And then stops.

The exact same thing happens if I try to watch a channels on Astra.

If I go to the Motor Setup page, then absolutely NOTHING happens when I try to manually turn the motor. And nothing happens when I use the "GOTOX" function to turn to a pre-installed satellite position in the Stab motor.

I am lost .. I have been all over the Internet and found nothing that helped. I know how to setup the motor and configure from other receivers, but here I am lost.

Can anyone help me get the motor to work with this receiver ?

Thanks
//Henrik

 

[Channel Hopper]

The problem is the motor (either by design or by supplier/installation) , you are replacing equipment needlessly, as per the thread(s) by ilpresident

Try searching on this forum for Stab dating back over a few years.

Take a couple of images of the motor (and importantly the detail of the sticker underneath)

 

[Henrik Andersen]

Thank you for your quick reply.
I had hoped the reply would have a solution

The Stab HH90 come highly recommended, and I have had no problems with as so .. and connected back to the GT Media OTC it still turns as it is supposed to.

So the motor do work .....

I have looked at the forum for the "issues" with the Stab motor, and as I see it is for the Stab HH120 model .. not the HH90 model ... but I could be wrong.

Something is not working with the Zgemma H9S .. or some settings I have overlooked (not that I think) ...

And by the way .. the sticker is intact .. the motor has not been opened ... it is approx. .. 14 days old ...

But there could be a magic trick that would make the Zgemma move the motor "out of position 0" ...

Maybe someone knows ....

 

[sonnetpete]

Try Google and search for "Zgemma h9S Usals", your first result should be a link to a set up guide (apparently it takes a while to set up). I don't think the motor is the problem...

 

[Channel Hopper]

Thank you for your quick reply.
I had hoped the reply would have a solution

The Stab HH90 come highly recommended, and I have had no problems with as so .. and connected back to the GT Media OTC it still turns as it is supposed to.

So the motor do work .....

I have looked at the forum for the "issues" with the Stab motor, and as I see it is for the Stab HH120 model .. not the HH90 model ... but I could be wrong.

Something is not working with the Zgemma H9S .. or some settings I have overlooked (not that I think) ...

And by the way .. the sticker is intact .. the motor has not been opened ... it is approx. .. 14 days old ...

But there could be a magic trick that would make the Zgemma move the motor "out of position 0" ...

Maybe someone knows ....

I doubt the motor has been opened, but take some pictures anyway and post them.

 

[Henrik Andersen]

The google search brought me to the place I came from ....
But I will try the procedure from this part "Zgemma H1 + Alsat Dark Motor with no LNB connected"

In the meantime I show pictures of the Stab HH90 motor. I did not say that it did not work .. I said it did not move out of position 0 with the Zgemma H9S.

 

[Channel Hopper]

Nobody except you has said it does not work.

 

[Digitalbi]

Nobody except you has said it does not work.

Have you tried to set the menu on Motorized Usals .... and not Simple Mode ???

 

[a33]

Henrik, welcome to the forum!

I now expect the motor to turn to the given position for the satellite (using my position as base), but the motor only moves approx. 1 degree clockwise and hereafter going back to 0 position. And then stops.

So the motor does in fact move, on receiver command.
I speculate that this 1 degree movement and back could indicate that the aimed/stored position is at zero, and that it tries to reach that? Bit puzzling.

If I go to the Motor Setup page, then absolutely NOTHING happens when I try to manually turn the motor.

Meaning that you used the MoveLeft and MoveRight commands? Or how did you try?

And nothing happens when I use the "GOTOX" function to turn to a pre-installed satellite position in the Stab motor.

The GotoX command is the "USALS" command. Goto preinstalled satelliteposition numbers would be GotoNn. So it is not clear what you tried.


So can you post screen pictures of your motor menus, and the inputted 'values'?
Or describe what options you have on your menu screens, for instance the 19.2E satellite screen?

greetz,
A33

 

[Terryl]

Is it the Zgemma H9S unit or the Zgemma H9.2S unit that you have?????

The Zgemma H9S is listed in some places as an IPTV box, then on other sites it's listed as a satellite receiver, and in others it's the Zgemma H9.2S that is the satellite receiver box with IPTV.

And their site is very confusing as they do not list all the products in the manual download, it's a generic manual for all that series, and no mention on how to setup a motor for that unit, very poor instruction manual.

 

[Henrik Andersen]

Is it the Zgemma H9S unit or the Zgemma H9.2S unit that you have?????

The Zgemma H9S is listed in some places as an IPTV box, then on other sites it's listed as a satellite receiver, and in others it's the Zgemma H9.2S that is the satellite receiver box with IPTV.

And their site is very confusing as they do not list all the products in the manual download, it's a generic manual for all that series, and no mention on how to setup a motor for that unit, very poor instruction manual.

I reply to this first before taking pictures.
It IS the H9S ..
At least that is what is on the box and receiver ...

Installation instructions are straight forward, but the movement in motor is not enough.

 

[Henrik Andersen]

Henrik, welcome to the forum!



So the motor does in fact move, on receiver command.
I speculate that this 1 degree movement and back could indicate that the aimed/stored position is at zero, and that it tries to reach that? Bit puzzling.



Meaning that you used the MoveLeft and MoveRight commands? Or how did you try?



The GotoX command is the "USALS" command. Goto preinstalled satelliteposition numbers would be GotoNn. So it is not clear what you tried.


So can you post screen pictures of your motor menus, and the inputted 'values'?
Or describe what options you have on your menu screens, for instance the 19.2E satellite screen?

greetz,
A33

Hello A33

Yes .. the motor can move (I never said it was broke) ... with the "old" GT Media OTC it actually works very well. Changing satellite is no problem. But with this Zgemma receiver it moves only just 1 degree and back to Zero.

The menu in Zgemma has a motor option where you can fine tune and move the dish manuallu East and West, but activating this does not make the motor run.

The GotoX is USALS .. I know .. I have a list of satellite numbers and position from the Stab motor, and from the motor menu in Zgemma I can choose a number (satellite position) but the motor does not move ..... on any number.

So if the motor is fixed on that position ... I think not, because it does move with other receiver. But something in the Zgemma receiver is wrong .. I just cannot figure out what it is.

I have attached pictures of menu screen for settings and a video of the movement when pressing SCAN. Here you can se the motor move 1 degree.

 

[Mickha]

If using the advanced, Diseqc 1.2, option, set the use Usals option to no, then set 19.2E to a fixed position, e.g. 1. then set up other satellites, 13E assigned to position 2, etc..
Once done go into the other menu options and look for positioner setup, or satellite finder and try moving the dish East/West, to see if it now moves.
You haven't accidentally set up any limits, in the motor menu?

 

[Channel Hopper]

I would suggest looking for a friendly neighbour with a different motorised system, ask to try the receiver on theirs.

GotoX is not USALS, according to some posting previously on issues with Stab equipment.

 

[beavs2112]

Hello @Henrik Andersen. I am not completely familiar with the menu's on this receiver since I do not own an Enigma2 one. But I noticed in your picture in post#12 called "menu1" it looks like there is more to that menu. Is there something else farther down in that menu that needs to be configured? It sounds like the motor isn't moving because the position is out of range and it's just going back to its home zero position.

 

[Henrik Andersen]

Hello @Henrik Andersen. I am not completely familiar with the menu's on this receiver since I do not own an Enigma2 one. But I noticed in your picture in post#12 called "menu1" it looks like there is more to that menu. Is there something else farther down in that menu that needs to be configured? It sounds like the motor isn't moving because the position is out of range and it's just going back to its home zero position.

Below there is just the lat and lon for my position and a option for setting the speed on the motor. That option is set on No. So I use the default settings there. And then something v´called "Force Legacy Signal Stats" which is also sat to No.

 

[Henrik Andersen]

I would suggest looking for a friendly neighbour with a different motorised system, ask to try the receiver on theirs.

GotoX is not USALS, according to some posting previously on issues with Stab equipment.

Sadly I live a place where neighbours do not have satellite. Therefore I wanted to ask here. I thought that there was someone else who might have the same setup.

 

[Mickha]

Your option for "Use Usals for this Sat" is set to Ja, which I assume is Yes, if you set it to No other options appear.

 

[Henrik Andersen]

Your option for "Use Usals for this Sat" is set to Ja, which I assume is Yes, if you set it to No other options appear.

I have just put "Use Usals" to No (Nej in Danish) and setup 2 satellites (Astra 19.2 and Hotbird 13) and I am saving astra on motorposition 1 and hotbird on position 2. Then I go scan the satellites and the motor behaves in the exact same way. No matter if I scan hotbird or astra it only moves a little back and forth ...

 

[Mickha]

You have to manually set the positions, so you need to exit the configuration mode menu and look for the positioner menu.
Can you please post pictures of the rest of the menu options, in the tuner menu.
I'm running Open Black Hole, which probably has different options.