No signal from dish.

Gaff67

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Hi all, I’m new on here and would like some help/advice. Sorry if this has been posted before be couldn’t find it on here.
My son had recently moved out and taken his Sky Q box with him and I purchased a Sky HD box to watch the TV channels through this but keep getting a ‘not receiving any signal from dish’ message on my TV, I’ve tried a friends receiver box that he uses and the same error message comes up with that, any suggestions please.
Thanks, Andy.
 

Lazarus

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Sky Q uses a special type of LNB ( The lumpy thing at the end of the dish arm), which is not compatible with legacy receivers.

There is a hybrid LNB which permits both Q and legacy receivers to work, but you probably don't have one of those.

A solution is to get the LNB replaced with a standard "Universal" type.

Do you yourself have a Sky subscription, or are you using your son's?
 

Gaff67

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Sky Q uses a special type of LNB ( The lumpy thing at the end of the dish arm), which is not compatible with legacy receivers.

There is a hybrid LNB which permits both Q and legacy receivers to work, but you probably don't have one of those.

A solution is to get the LNB replaced with a standard "Universal" type.

Do you yourself have a Sky subscription, or are you using your son's?

Hi Lazurus, thanks for the advice, we won’t have a subscription just be using as it as freeview with having to put an aerial up, can the LNB things be purchased generally?
 

Lazarus

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Yes, the LNB can be purchase easily and cheaply.

eg eBay Item 183919674184 (That example has four outputs, but you can get them with one, two or eight if required).

I wonder why you bought a Sky+ box, rather than a Freesat box?
 

Gaff67

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Yes, the LNB can be purchase easily and cheaply.

eg eBay Item 183919674184 (That example has four outputs, but you can get them with one, two or eight if required).

I wonder why you bought a Sky+ box, rather than a Freesat box?
Thanks, I will get one, we’re watching it this way as haven’t got a aerial.
 

jeallen01

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Yes, the LNB can be purchase easily and cheaply,
eg eBay Item 183919674184 (That example has four outputs, but you can get them with one, two or eight if required).

I wonder why you bought a Sky+ box, rather than a Freesat box?
Either way w.r.t. the receiver, avoid the ones with only 1 o/p because that'll limit any future system expansion and won't allow many receivers with twin tuners to perform as intended, and also the 8 o/p ones because the size and weight can make them more difficult to align (can cause the "feedarm" to sag!). So the best LNB choice is either a 2 or 4 o/p one - and I would choose the latter because it's quite small and easy to install, and also means that you could always add another sat receiver to the system simply by running 2 more cables from the dish to "wherever".
 

Gaff67

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Either way w.r.t. the receiver, avoid the ones with only 1 o/p because that'll limit any future system expansion and won't allow many receivers with twin tuners to perform as intended, and also the 8 o/p ones because the size and weight can make them more difficult to align (can cause the "feedarm" to sag!). So the best LNB choice is either a 2 or 4 o/p one - and I would choose the latter because it's quite small and easy to install, and also means that you could always add another sat receiver to the system simply by running 2 more cables from the dish to "wherever".
Brilliant, thanks for your help, much appreciated
 

jeallen01

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@Gaff67
Another thread to look at if you have any problem with the "F-Connectors" on the ends of the cables, is how to fit a new one: How to fit an F type satellite compression connector to coax cable. - SatsUK

Also, there is a relatively recent and very informative thread on the importance of pulling down the LNB rain cover over the connectors after you have attached the cables, and there's also a lot of general info on fitting a new LNB, including the importance of setting the LNB "Skew angle" correctly - as, counter-intuitivelty, it almost certainly should NOT sit absolutely vertical in holder but be "skewed" slightlly off the vertical.

Unfortunately, I can't track that thread down ATM (can't remember the title) but I am sure that one of the forum Staff will be able to post a link to it very quickly.
 

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If you or your son's sub has ended the equipment has to go back to sky as it's their property as sky q is rented in the contract, else one of you will get a big bill.
 
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