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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
Badly packed dish - Is it damaged?
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<blockquote data-quote="intracube" data-source="post: 1029153" data-attributes="member: 380516"><p>Apologies for not replying sooner. Yes, it was Systemsat.</p><p></p><p>After looking into it further, it seemed likely the dents were cosmetic - much less than 2 to 3mm that would cause problems at 12GHz (several sites gave the same figure). One mark right in the middle was symmetrical, so probably part of the manufacturing.</p><p></p><p>I was also concerned the dish might have been twisted which wouldn't be so obvious, but it seemed to perform as expected on 28.2E and later on the weaker TPs at 5E got a decent lock.</p><p></p><p>The first pictures near the focal point were obviously a worst case example, but I've learned that Ku frequencies are more forgiving than visible light - 2.5cm vs 1μm wavelengths.</p><p></p><p>This was from a different angle:</p><p>[ATTACH]110938[/ATTACH]</p><p></p><p>If it was a £100, it would've probably gone back. But I wanted to get on and use it, so they agreed to a partial refund. Emails back were fairly quick and polite but no apology as such - just that they'd pass on the feedback to the packing team...</p><p></p><p>So apart from the hassle and extra testing, it's now resolved.</p></blockquote><p></p>
[QUOTE="intracube, post: 1029153, member: 380516"] Apologies for not replying sooner. Yes, it was Systemsat. After looking into it further, it seemed likely the dents were cosmetic - much less than 2 to 3mm that would cause problems at 12GHz (several sites gave the same figure). One mark right in the middle was symmetrical, so probably part of the manufacturing. I was also concerned the dish might have been twisted which wouldn't be so obvious, but it seemed to perform as expected on 28.2E and later on the weaker TPs at 5E got a decent lock. The first pictures near the focal point were obviously a worst case example, but I've learned that Ku frequencies are more forgiving than visible light - 2.5cm vs 1μm wavelengths. This was from a different angle: [ATTACH]110938[/ATTACH] If it was a £100, it would've probably gone back. But I wanted to get on and use it, so they agreed to a partial refund. Emails back were fairly quick and polite but no apology as such - just that they'd pass on the feedback to the packing team... So apart from the hassle and extra testing, it's now resolved. [/QUOTE]
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Satellite TV receivers & systems support forums
DISH SETUP: Single sat, Multi-Sat & Motorised
Badly packed dish - Is it damaged?
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