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Batten Down The Hatches 2010/11
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<blockquote data-quote="Lazarus" data-source="post: 732515" data-attributes="member: 323322"><p>Part of the delay (as well as the unmanned Excgange) is that my ISP is PlusNet, who in turn use BT to provide Wholesale Services.</p><p></p><p>So PlusNet are supposed to respond to Fault Reports within 48hrs, then if it is an external fault (like mine) they invoke their service agreement with BT: BT then have 72 hrs to fix it.</p><p></p><p>Factor in the weekend and I suppose they didn't do too badly.</p><p></p><p>I'm actually quite impressed with PlusNet, as it goes.</p></blockquote><p></p>
[QUOTE="Lazarus, post: 732515, member: 323322"] Part of the delay (as well as the unmanned Excgange) is that my ISP is PlusNet, who in turn use BT to provide Wholesale Services. So PlusNet are supposed to respond to Fault Reports within 48hrs, then if it is an external fault (like mine) they invoke their service agreement with BT: BT then have 72 hrs to fix it. Factor in the weekend and I suppose they didn't do too badly. I'm actually quite impressed with PlusNet, as it goes. [/QUOTE]
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Batten Down The Hatches 2010/11
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