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<blockquote data-quote="rolfw" data-source="post: 21002" data-attributes="member: 175057">@ roundel, no need to wipe the hard drive, by recycle the power i presume that you have removed the plug, not just switched off at the box. It seems that in many cases a forced software update is required for the box to recognise the channels, although like at all times, information is pretty scant coming from Sky, the update is a large one and some older software versions don't seem to take it the first time around, so it may be a matter of waiting a few days.If you try first off going into the installers menu and trying the new installation process, then if that doesn't work, try the forced software update.@ Iceman, Yes, totally agree, also the location would always save a few questions. <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" /></blockquote>

[QUOTE="rolfw, post: 21002, member: 175057"] @ roundel, no need to wipe the hard drive, by recycle the power i presume that you have removed the plug, not just switched off at the box. It seems that in many cases a forced software update is required for the box to recognise the channels, although like at all times, information is pretty scant coming from Sky, the update is a large one and some older software versions don't seem to take it the first time around, so it may be a matter of waiting a few days. If you try first off going into the installers menu and trying the new installation process, then if that doesn't work, try the forced software update. @ Iceman, Yes, totally agree, also the location would always save a few questions. :) [/QUOTE]

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