Channel 5 problems

hrusta

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Hi all, i have 2 sky digi boxes (using sky as FTA), downstairs box is showing on C5 "no sat signal is being recieved", however the box upstairs is absolutely fine and showing C5 and C5 US normaly, the feed is from a single lnb with two feed points (you know what i mean, im not familiar with exact tech. term, one cable is going downstairs and one upstairs its like multi-room i think), signal strenght downstairs is bit weaker than one upstairs.....????? any idea
 

Analoguesat

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Unplug it from the wall, leave 5 minutes then plug it in again. There were a lot of reports yesterday of similar problems - I suspect the C5 channel mappings on the data stream were changed over from Astra 2C to Astra 2A yesterday
 

hrusta

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thanks for moving my post, i saw it there as other members had problems, thanks for the reply tho. strange thing, like i said one sky digi box is showing C5 and other can not find a signal, will try unplugin the box in question and see what happens. many thanks.
 

Huevos

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C5 + sister channels have been on 12422 (2A South) for at least a couple of weeks now.
 

satelliteman

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Lots of reports of Ch5 with 'no sat signal received'. A reboot or channel line up required.
 

Ian Sinclair

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These channels disappeared from my setup on 26th March. Eventually someone from Sky admitted they had been having problems. If I use the "Add Channels" option and specify 12422H 27500 2/3 setup there is no incoming signal.
I can get Five using the Freesat frequency setup of 10773H 22000 5/6, but it's a pain to switch on, particularly for recording.
 

Ratchet

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Ian Sinclair said:
These channels disappeared from my setup on 26th March. Eventually someone from Sky admitted they had been having problems. If I use the "Add Channels" option and specify 12422H 27500 2/3 setup there is no incoming signal.
I can get Five using the Freesat frequency setup of 10773H 22000 5/6, but it's a pain to switch on, particularly for recording.

I would wager that your communal feed has a frequency blackspot that is preventing reception of 12422H. I would get your factor / management company out to have the system checked out. Have you asked any of your neighbours who are using the same feed if they are getting any problems with Five ?
 

Ian Sinclair

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Yes, I had Adams Aerials (who maintain the distribution network) to chec in March - they reported no problems, and on that day Five was coming in clearly. Since then, Five has disappeared or been visible only at night. I have emailed them again specifically about 12422H.
Perhaps is was by pure chance that they checked on a day when reception was perfect (it even registered on the Signal Strength bar!)
 
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