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<blockquote data-quote="A Tobgy" data-source="post: 5223" data-attributes="member: 175051">[font size=&quot;1&quot; color=&quot;#FF0000&quot;]LAST EDITED ON 11-Nov-00 AT 02:03 AM (GMT)[/font][p]About one month ago I purchased an Echostar AD-3000 IP Viaccess Receiver loaded with firmware version 120. I have suffered from almost daily channel corruption whenever I moved from one channel to another on a different satellite. The analog channel lists do not get corrupted, but the digital channel lists often get corrupted. My use of the receiver comply with the specifications of the receiver, no software has ever been loaded by myself to the receiver and as yet I have not used satedit or any other editing programmes.I have e-mailed Echostar.com and their Regional Service Center inquiring whether there will be a forthcoming new software, above ver. 120, which would solve this well-known problem of digital channel corruption.&nbsp; They have declined to answer my inquiry!!&nbsp; Instead Echostar stated on 8 Nov 2000: &quot;We are working on this problem and at this moment it cannot be related to hardware or software. Exchanging the mainboard is a good option and solves mostly the problem....&quot;The reply of Echostar is perplexing. If the problem is not related to hardware, why sending the receiver from one country to another (where the Echostar Service Center is located) for mainboard replacing or servicing is necessary especially if, as Echostar's reply indicate, it will not completely cure the problem of channel corruption? If the problem is not related to hardware or to software, what is the cause of the problem and why several owners of the receiver have reported the problem?I hope that Echostar be forthcoming and give a clear and open reply regarding the problem of channel corruption and offer free solution to this problem. Perhaps the rumoured new software for Echostar AD-3000 IP Viaccess receiver will solve the problem of channel corruption. Let us wait an see!!</blockquote>

[QUOTE="A Tobgy, post: 5223, member: 175051"] [font size="1" color="#FF0000"]LAST EDITED ON 11-Nov-00 AT 02:03 AM (GMT)[/font][p] About one month ago I purchased an Echostar AD-3000 IP Viaccess Receiver loaded with firmware version 120. I have suffered from almost daily channel corruption whenever I moved from one channel to another on a different satellite. The analog channel lists do not get corrupted, but the digital channel lists often get corrupted. My use of the receiver comply with the specifications of the receiver, no software has ever been loaded by myself to the receiver and as yet I have not used satedit or any other editing programmes. I have e-mailed Echostar.com and their Regional Service Center inquiring whether there will be a forthcoming new software, above ver. 120, which would solve this well-known problem of digital channel corruption. They have declined to answer my inquiry!! Instead Echostar stated on 8 Nov 2000: "We are working on this problem and at this moment it cannot be related to hardware or software. Exchanging the mainboard is a good option and solves mostly the problem...." The reply of Echostar is perplexing. If the problem is not related to hardware, why sending the receiver from one country to another (where the Echostar Service Center is located) for mainboard replacing or servicing is necessary especially if, as Echostar's reply indicate, it will not completely cure the problem of channel corruption? If the problem is not related to hardware or to software, what is the cause of the problem and why several owners of the receiver have reported the problem? I hope that Echostar be forthcoming and give a clear and open reply regarding the problem of channel corruption and offer free solution to this problem. Perhaps the rumoured new software for Echostar AD-3000 IP Viaccess receiver will solve the problem of channel corruption. Let us wait an see!! [/QUOTE]

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