Thanks for the reply Sammy, sorry if I'm being a bit thick, or slow on the uptake, but I'm not sure I follow you when you say "you need to set your router to your broadband connections first.". I'm not trying to put another image on the box just yet, although I will, once I have got a better understanding of the box operation and the right way to reimage, as this doesn't seem as straightforward as with other boxes and I don't want to toast a £1000 box!
Anyway, perhaps I should explain the situation better:
The DM8000 is vanilla, straight out of the box with factory settings.
I have it plugged into an ethernet network switch, which in turn is connected to my broadband router.
DHCP server is enabled and working on the router and there is no MAC filtering enabled on the router.
The status/activity lights on the network switch port connected to the DM8000 do not light at all, I've also swapped the connection to another port which had a working host connnected with the lights flashing, but still nothing when I connect the DM8000. I have also swapped ethernet cables to a known working one.
With the network cabling attached I have performed a factory reset from the menu and run through the setup wizard, I select to use wired ethernet, enable the interface and use DHCP, but when the wizard completes, it reports that the network isn't working. I have run through this procedure several times with no joy and through all of this, no activity was seen on the switch port's LEDs, which to me indicates the ethernet port isn't working at the hardware level.
Are you saying to enable the ethernet, I need to press the down arrow next to the power switch during power-up, i.e. using rear mains switch, or the front power button from standby?
Thanks for your advice and assistance.
Regards,
Scott