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<blockquote data-quote="easysat" data-source="post: 27230" data-attributes="member: 175305">I've got a couple of FTV cards obtained by the failed on-line POUT registration method. These were obtained at the beginning of September and both are working fine (ITV, Ch 4 and Ch 5 as well as the Sky customer information channels). So far I haven't had a charge on my credit card statement, so maybe the cards are free. I tried again for a another card at the end of September but so far this hasn't produced a replacement card.Perhaps they have already rewritten the software line that said:if (card_number == series1_number) {send out new series 2 card for free}!!Incidentally the cards seem to be sent out direct from the NDS plant in Maidenhead where I assume they are configured because they have a Slough postage-paid mark. The card comes with a pre-paid envelope to send the 'faulty' old card back to the &quot;Quality Department&quot; at an unnamed Maidenhead address so I presume they go back to NDS. If so the quality department must be snowed under with perfectly good series 1 FTV cards.</blockquote>

[QUOTE="easysat, post: 27230, member: 175305"] I've got a couple of FTV cards obtained by the failed on-line POUT registration method. These were obtained at the beginning of September and both are working fine (ITV, Ch 4 and Ch 5 as well as the Sky customer information channels). So far I haven't had a charge on my credit card statement, so maybe the cards are free. I tried again for a another card at the end of September but so far this hasn't produced a replacement card. Perhaps they have already rewritten the software line that said: if (card_number == series1_number) {send out new series 2 card for free} !! Incidentally the cards seem to be sent out direct from the NDS plant in Maidenhead where I assume they are configured because they have a Slough postage-paid mark. The card comes with a pre-paid envelope to send the 'faulty' old card back to the "Quality Department" at an unnamed Maidenhead address so I presume they go back to NDS. If so the quality department must be snowed under with perfectly good series 1 FTV cards. [/QUOTE]

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