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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Full factory reset for Freesat UHD 4k 500
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<blockquote data-quote="Couch-potato" data-source="post: 1154071" data-attributes="member: 419365"><p>My neighbour had a Arris Freesat box that came up with the reboot message and wouldn’t move from it. She bought a new box but loaned me her old box to see what could be done, though this was my first encounter of this box type.</p><p>I had a spare drive of a suitable size and capacity so I removed all partitions using Windows (an important step it turns out) and installed it. The box booted up ok and I was able to schedule recordings and use live pause.</p><p>I then hooked up the defective drive to a usb enclosure and was able to format it using Windows and then run chkdsk with no reported problems. I wasn’t able to stress test it so it is possible that there is a defect that I haven’t yet encountered.</p><p>The next step was to unpartition the drive and reinstall it in the Arris box. It booted up ok and I was able to use live pause and make recordings.</p><p>The following is my calculation and may already be known to regular users of this box….</p><p>i believe that the Arris box checks for a valid box on boot up and if the drive is broken or is corrupted enough to make the drive unrecognisable it puts you into the reboot message and of course gets stuck in it as there is no option to attempt to reformat the box regardless of its state. Taking the drive out and repartitioning it is a workaround.</p><p>Once you get stuck on the reboot message your recordings are effectively lost anyway.</p><p>it is entirely possible that the drive is defective and the problem will pop up again. However, it is also conceivable that there is a bug in the hardware or firmware that sometimes corrupts the drive to make it unbootable.</p><p> My neighbour will keep the box as an emergency spare. Neither her or I have spare LNB connections to give it a good test.</p></blockquote><p></p>
[QUOTE="Couch-potato, post: 1154071, member: 419365"] My neighbour had a Arris Freesat box that came up with the reboot message and wouldn’t move from it. She bought a new box but loaned me her old box to see what could be done, though this was my first encounter of this box type. I had a spare drive of a suitable size and capacity so I removed all partitions using Windows (an important step it turns out) and installed it. The box booted up ok and I was able to schedule recordings and use live pause. I then hooked up the defective drive to a usb enclosure and was able to format it using Windows and then run chkdsk with no reported problems. I wasn’t able to stress test it so it is possible that there is a defect that I haven’t yet encountered. The next step was to unpartition the drive and reinstall it in the Arris box. It booted up ok and I was able to use live pause and make recordings. The following is my calculation and may already be known to regular users of this box…. i believe that the Arris box checks for a valid box on boot up and if the drive is broken or is corrupted enough to make the drive unrecognisable it puts you into the reboot message and of course gets stuck in it as there is no option to attempt to reformat the box regardless of its state. Taking the drive out and repartitioning it is a workaround. Once you get stuck on the reboot message your recordings are effectively lost anyway. it is entirely possible that the drive is defective and the problem will pop up again. However, it is also conceivable that there is a bug in the hardware or firmware that sometimes corrupts the drive to make it unbootable. My neighbour will keep the box as an emergency spare. Neither her or I have spare LNB connections to give it a good test. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Freesat digital TV support forum
Full factory reset for Freesat UHD 4k 500
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