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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
HD box swopout
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<blockquote data-quote="davemurgtroyd" data-source="post: 998334" data-attributes="member: 319227"><p>In general recordings stay permanently on the box until deleted - there are a very few which have auto delete dates (I've only ever seen two such programmes). There is no "cloud"/ transfer recordings function built into the box - the only way to transfer recordings to new box is via connecting HDDs to PC and using software called ExPVR. Up to now it has been possible to play back recordings on the old box (once new one is installed) by connecting old one temporarily to dish and using viewing card in it. If the recordings are from FTA channels then no further action required BUT if encrypted channels then card needs "pairing" to box (simple opreation if box connected to internet) and afterwards "pairing" card back to new box.</p><p></p><p>However I am totally puzzled by this box if as you say old boxes are black HD boxes and they are smaller than the replacements - the only smaller HD boxes are the later DRX890/5s. If they are the DRX890/5s do not bother swapping them but get customers to ring Sky and clarify why a later box needs replacinng with an older lower capacity larger sized box.</p><p></p><p>Who actually delivered these boxes was it via a Sky van or one of their sub contractor installing companies?</p></blockquote><p></p>
[QUOTE="davemurgtroyd, post: 998334, member: 319227"] In general recordings stay permanently on the box until deleted - there are a very few which have auto delete dates (I've only ever seen two such programmes). There is no "cloud"/ transfer recordings function built into the box - the only way to transfer recordings to new box is via connecting HDDs to PC and using software called ExPVR. Up to now it has been possible to play back recordings on the old box (once new one is installed) by connecting old one temporarily to dish and using viewing card in it. If the recordings are from FTA channels then no further action required BUT if encrypted channels then card needs "pairing" to box (simple opreation if box connected to internet) and afterwards "pairing" card back to new box. However I am totally puzzled by this box if as you say old boxes are black HD boxes and they are smaller than the replacements - the only smaller HD boxes are the later DRX890/5s. If they are the DRX890/5s do not bother swapping them but get customers to ring Sky and clarify why a later box needs replacinng with an older lower capacity larger sized box. Who actually delivered these boxes was it via a Sky van or one of their sub contractor installing companies? [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky+ HD
HD box swopout
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