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Message: <blockquote data-quote="Steve_W" data-source="post: 834040" data-attributes="member: 385359">Well, I installed one of these for a customer 3 weeks ago.  It was on the understanding that it was a new box and is not a standard FreeSat box.  After going back to site 3 times to try to resolve ongoing EPG issues she has finally asked for a refund.I have been in touch with Ray from Icecrypt several times to try to resolve it to no avail.I'm not the all knowing oracle of satellite by any means, but I do know my way round most STBs.  To say I'm pissed off is a big understatement and until Icecrypt get the firmware just right, I'll be leaving well alone.</blockquote>