Missing transponder signal

[whalley77]

I have two sat receivers running from 1 Sky dish and quatro LNB

System 1 is a Humax FoxsatHDR. this system works fine.

System 2 is a Lab Gear HD box. This is the one giving me the problem.

I cannot get ITV London, or any of the other ITV channels except the +1 versions.

When I check the signal from the transponder 10758 it shows no signal, but it shows a signal on the Humax system.

Any ideas please as I am at a loss.


Steve W

 

[Lazarus]

Quattro LNB?

Are you sure?

Perhaps it's a Quad?

Anyway, have you checked that all the other parameters for the missing TP are correctly stored?

eg Symbol Rate 22000, Polarity V ?

The Foxsat will find stuff in Freesat mode because it picks up Channel data from a single default Transponder.

The Labgear is a basic DVB S non-platform Receiver so you will either need to add/edit stored TP parameters or set a blind/auto/network scan running.

 

[whalley77]

Yes sorry, I did mean a quad LNB. I have tried adding the transponder manually, but it still shows no signal.


Steve W

 

[rolfw]

Have you tried swapping the receivers around to see if the results are the same on all feeds?

 

[whalley77]

No I Haven't, but I will now. Funny how you never think of the obvious, until somebody reminds you.


Steve W

 

[whalley77]

Well I have tried the Lab Gear set on all 4 cable runs and I still get no signal on the 10758 V 22000 transponder.

My Humxax recorder show 85% strength 100% quality on the same transponder.

Steve W

 

[Lazarus]

Ok.

Next step is to check and confirm the LNB settings, which should be Universal, Universal 1 or Universal 9750/10600, depending upon the syntax your Labgear uses.

 

[whalley77]

The LNB comes back as Universal 9750/10600


Steve W

 

[Lazarus]

Well that's not the problem, then.

Bit stuck now!

 

[Robbo]

Assuming that the Lab Gear works fine if you replaced the quad with the single LNB that was there, then it might be worth trying a different make of quad.

 

[whalley77]

I have solved the problem fellas, I bought another humax freesat recorder, everything works fine now.

Put the Lab Gear in the bin where it belongs.

Steve W

 

[Lazarus]

Ah, well, a result of a sort!

Sorry we couldn't rectify the problem for you in a somewhat less drastic way.

 

[PaulR]

I hope you were able to exchange the HDR and weren't forced to shell out again.