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<blockquote data-quote="RustySpoons" data-source="post: 1050296" data-attributes="member: 412012"><p>They rang me the other day, to offer me a special deal. </p><p>When I get these calls I know it means my 12 month contract has ended, so I checked my account and it has ended.</p><p>So I politely told them I don't want the TV or Phone, they really don't listen. I managed to end the call politely and then rang retentions to negotiate a deal on my broadband as if you don't they bump the price right up to more than what the deals are on their website, sneaky practice.</p><p>I guess they know people won't bother discussing it every 12 months. A bit like auto-renewals on insurance policies.</p></blockquote><p></p>
[QUOTE="RustySpoons, post: 1050296, member: 412012"] They rang me the other day, to offer me a special deal. When I get these calls I know it means my 12 month contract has ended, so I checked my account and it has ended. So I politely told them I don't want the TV or Phone, they really don't listen. I managed to end the call politely and then rang retentions to negotiate a deal on my broadband as if you don't they bump the price right up to more than what the deals are on their website, sneaky practice. I guess they know people won't bother discussing it every 12 months. A bit like auto-renewals on insurance policies. [/QUOTE]
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