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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
New digibox software on Monday night
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<blockquote data-quote="Channel Hopper" data-source="post: 10583" data-attributes="member: 175144"><p>Dear Richdip</p><p></p><p>This has been mentioned on a number of other forums since the receiver firmware upgrades a couple of weeks ago. It was brought in to reduce the high percentage of calls into Sky when a subscriber found there was trouble with functions</p><p></p><p>Sky have no intention of removing it,even though they admit it has more people complaining about it to them than a lower phone count as a result of giving advice on screen when the receiver suddenly works erratically.</p><p></p><p>Best suggestion is to keep a spare set of batteries taped to the underside of the remote, or put it away completely and use the front panel buttons</p></blockquote><p></p>
[QUOTE="Channel Hopper, post: 10583, member: 175144"] Dear Richdip This has been mentioned on a number of other forums since the receiver firmware upgrades a couple of weeks ago. It was brought in to reduce the high percentage of calls into Sky when a subscriber found there was trouble with functions Sky have no intention of removing it,even though they admit it has more people complaining about it to them than a lower phone count as a result of giving advice on screen when the receiver suddenly works erratically. Best suggestion is to keep a spare set of batteries taped to the underside of the remote, or put it away completely and use the front panel buttons [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
New digibox software on Monday night
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