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Message: <blockquote data-quote="froggs" data-source="post: 10610" data-attributes="member: 175224">hi,some stb's are refusing to accept the new software, sky are aware of this problem and are repeatedly sending the signal to force updates, as one of you mentioned earlier, a forced update using the backup button doesn't work either, one of the main reasons the software has been changed was for the personal planner, the reminder and autoswitch over feature was not running correctly with real time or was not starting on time, this problem was even worse for some sky+ subscribers as it would not record the end of some programs or would miss the begining, all stb's should have updated by the end of this month, otherwise sky will contact you to arrange a call for a box swap,</blockquote>