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<blockquote data-quote="2old4this" data-source="post: 5115" data-attributes="member: 174998">It's interesting to talk to the marketing people in these corporations. Have you ever wondered what their priorities are? They sell countless thousands of these receivers (and the ad30000 has been much more successful than even they had anticipated), but only a few of them go to &quot;diehard&quot; hobbysists who demand the kind of things you and I do.I have had many conversations with Echostar on just this issue, as I am myself a Beta tester for them. They tell me that the vast majority of users are still running the original software, and have neither the interest nor the knowledge to upgrade it. Astonishingly, despite it being an absolute top-of-the-range bells and whistles thing, the majority of customers use it in practise as a simple zapping machine.It's easy to lose sight of this while we, a small band of technically-minded enthusiasts, gather on the net. We end up thinking everyone is like us. I moderate the ad300 forums at Satnerds, and often I read sentiments like &quot;Echostar aren't interested in quality. Everyone has problems, just look at the number of complaints on this board.&quot; Well even if every single person coming to the boards were to complain, it still only represents a very tiny subset of the full user base - a highly skewed cross-section who by their nature will be the very people exploring the limits of the product (which is where most problems are to be found...).2old</blockquote>

[QUOTE="2old4this, post: 5115, member: 174998"] It's interesting to talk to the marketing people in these corporations. Have you ever wondered what their priorities are? They sell countless thousands of these receivers (and the ad30000 has been much more successful than even they had anticipated), but only a few of them go to "diehard" hobbysists who demand the kind of things you and I do. I have had many conversations with Echostar on just this issue, as I am myself a Beta tester for them. They tell me that the vast majority of users are still running the original software, and have neither the interest nor the knowledge to upgrade it. Astonishingly, despite it being an absolute top-of-the-range bells and whistles thing, the majority of customers use it in practise as a simple zapping machine. It's easy to lose sight of this while we, a small band of technically-minded enthusiasts, gather on the net. We end up thinking everyone is like us. I moderate the ad300 forums at Satnerds, and often I read sentiments like "Echostar aren't interested in quality. Everyone has problems, just look at the number of complaints on this board." Well even if every single person coming to the boards were to complain, it still only represents a very tiny subset of the full user base - a highly skewed cross-section who by their nature will be the very people exploring the limits of the product (which is where most problems are to be found...). 2old [/QUOTE]

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