New freesat box no signal tried the tips in here but no luck

shedboy79

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My Satellite Setup
Freesat box 4k
My Location
Scotland
Bought the freesat 4k box to replace sky, which supports wide band. I can't get the box to pick up a signal, tried the tips I read on here with no luck it's updated to the latest software as well. Plug sky box in and it works!
 

rolfw

Believe it when I see it Admin.
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My Satellite Setup
Technomate 5402 HD M2 Ci, DM7000s, Transparent 80cm Dish, Moteck SG2100 DiseqC motor, lots of legacy gear. Meters: Satlook Digital NIT, Promax HD Ranger+ spectrum analyser.
My Location
Berkshire
Did it do a retune when you plugged it in, if not, then try it a couple of times? You say it's on the latest software, I had one which was supposed to be, but leaving it on channel 999 overnight when coonnected to a universal quad updated it properly and in the morning, rebooted, then swapped the LNB for a wideband, but of course you may not have that facility.
 
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