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Message: <blockquote data-quote="william-1" data-source="post: 1100870" data-attributes="member: 193781">Point taken thanks for your reply,In my experience the feedback from receiver owners has helped to improve the operation of the receiver,The software technicians are moved onto other projects so without feedback major issues will not be solved,For example when the Spiderbox 9900HD when it came out it had no Blind Scan, so I fed this info back to Spiderbox,They said initially that the software technicians  had been moved onto other projects & were not available,So I pointed out to them that on the box it said Blind Scan, eventually they rewrote the software to include the Blind Scan,The Technomate TM5302HD when it came out had a limit on the blind scan range & symbol rate range for each satellite,I explained to Technomate that this was no good as who ever wrote the program had no knowledge of the active Ku band on each satellite,Eventually they agreed & over the following 2 weeks rewrote the software,Now apart from a few glitches this is one of the best blind scan receiver in my collection,Another TM gem is the 45,000 symbol rate that pops up on the TM5402HD M1/M2 range when a small symbol rate is in operation this was never solved & all Hubtech clones Dr HD, Strong, Clarketech have this database fault,Despite feedback from me & several others this was never corrected,Then along came the TM5402HD M3 well it was not the same as the M1/M2 series this was based on a much earlier model & given an HD upgrade but the database was full of errors that had never been corrected for instance the database adds non-existent transponders picture quality in SD was very poor as no upscaling was working despite lots of feed back from me & others TM decided to move onto other projects,The point I am trying to make is only by offering constructive criticism from your own experience with a receiver may help to get the problems solved,Yes I agree it's their responsibility to check that claims for compliance with everything in the specifications for their products are met,But in the real world this does not happen very often as manufacturers are driven by profit margins so what could be a very good product for the consumer does not meet its full potential,So a well constructed email sometimes does the trick,Thanks again for your concern of the SX88-4K I do not think all the issues will be resolved, but we live in hope.</blockquote>

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