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<blockquote data-quote="bigrandydavid" data-source="post: 28422" data-attributes="member: 175233">not quite!!!!!!!! :-bash oh deary deary deary deary deary me!toys r us have just demonstrated the most incompetent, inefficient, careless, disinterested display you ever saw and it goes like this..monday - pc ordered from store down south, phone call promised for tuesday to confirm delivery by wednesdaytuesday - no phone callwednesday - no phone call so i rang them. 40 minutes on hold followed by`oh very sorry we didn`t ring blah blah blah` - phone call promised for thursday to confirm now revised delivery date of fridaythursday - no phone callfriday - no phone call so i rang them. 30 minutes on hold followed by `sorry the managers not available`. after i had expoded down the phone line and threatened to analy insert said computer in to the managers rectum i was told they would ring me back2 hours later - no phone call so i rang head office who said they would ring the store1 hour later the manager calls to say he has good news and bad newsthe bad news is the pc is still in coventry - its not moved all weekthe good news....they will collect it on monday and i can have it tuesday!!!! and by way of compensation they will give me £30 of vouchers.i went to the store and got a refund because i thought it was appalling customer service and guess what! no vouchers!so off i went to my local computer shop, spec in hand.paid on friday at 3pm, collected shiny new pc at 12 on saturday .am now very happy <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" />&nbsp; <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" />&nbsp; <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" />&nbsp; <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" /> THE END</blockquote>

[QUOTE="bigrandydavid, post: 28422, member: 175233"] not quite!!!!!!!! :-bash oh deary deary deary deary deary me! toys r us have just demonstrated the most incompetent, inefficient, careless, disinterested display you ever saw and it goes like this.. monday - pc ordered from store down south, phone call promised for tuesday to confirm delivery by wednesday tuesday - no phone call wednesday - no phone call so i rang them. 40 minutes on hold followed by`oh very sorry we didn`t ring blah blah blah` - phone call promised for thursday to confirm now revised delivery date of friday thursday - no phone call friday - no phone call so i rang them. 30 minutes on hold followed by `sorry the managers not available`. after i had expoded down the phone line and threatened to analy insert said computer in to the managers rectum i was told they would ring me back 2 hours later - no phone call so i rang head office who said they would ring the store 1 hour later the manager calls to say he has good news and bad news the bad news is the pc is still in coventry - its not moved all week the good news....they will collect it on monday and i can have it tuesday!!!! and by way of compensation they will give me £30 of vouchers. i went to the store and got a refund because i thought it was appalling customer service and guess what! no vouchers! so off i went to my local computer shop, spec in hand. paid on friday at 3pm, collected shiny new pc at 12 on saturday . am now very happy :) :) :) :) [SIZE=2]THE END[/SIZE] [/QUOTE]

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