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<blockquote data-quote="richard50" data-source="post: 584607" data-attributes="member: 313947">Hi RaiThanks for you imput and of course your time.I do not understand this myself for many reasons and possibly the main reason why Sky just seemed to let it go.I think i am the perfect customer (not big headed just paying approx £50 per month for 7 years should have done the trick i would have thought) no phone calls and pay my bills on time all the time...so why when the problems started not help me try and get to the bottom of what was wrong with the cards.And hey presto my sister in law card worked fine and now the new card works fine .Why can three cards not work in row is baffling to me (and a pain in the butt)Anyway possibly done me a favor saved me some money.I did not watch movies channels just&nbsp; football and the news (how bad is that)2) With regards&nbsp; EPG = 3.6.4.18&nbsp; &nbsp;&nbsp; I asked the sky guy last night if that was the latest firmware update and he said ...YES it is.Only because you brought this to my attention ...there you go.Anyway thank you again for your time.RichardPS&nbsp; &nbsp; &nbsp;&nbsp; phoned setanta tonight and hey presto it works with the new card.</blockquote>

[QUOTE="richard50, post: 584607, member: 313947"] Hi Rai Thanks for you imput and of course your time. I do not understand this myself for many reasons and possibly the main reason why Sky just seemed to let it go. I think i am the perfect customer (not big headed just paying approx £50 per month for 7 years should have done the trick i would have thought) no phone calls and pay my bills on time all the time...so why when the problems started not help me try and get to the bottom of what was wrong with the cards. And hey presto my sister in law card worked fine and now the new card works fine . Why can three cards not work in row is baffling to me (and a pain in the butt) Anyway possibly done me a favor saved me some money. I did not watch movies channels just football and the news (how bad is that) 2) With regards EPG = 3.6.4.18 I asked the sky guy last night if that was the latest firmware update and he said ...YES it is. Only because you brought this to my attention ...there you go. Anyway thank you again for your time. Richard PS phoned setanta tonight and hey presto it works with the new card. [/QUOTE]

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