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Message: <blockquote data-quote="Analoguesat" data-source="post: 873053" data-attributes="member: 176362">You dont even need to phone. I paired our card to the new box via the "live chat" function on the website this week. There is an option to pair it via <a href="http://activatemychannels.sky.com/" target="_blank">http://activatemychannels.sky.com/</a> but that failed for me with the message "please contact us" So I just clicked on the chat link <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite8" alt=":D" title="Big Grin    :D" loading="lazy" data-shortname=":D" />15 minutes & all set up by a polite operator, and no hard sell to upgrade.</blockquote>