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Message: <blockquote data-quote="jeallen01" data-source="post: 1073223" data-attributes="member: 176704">That sounds to me like you now have TWO faults:- somewhere (probably at the motor terminals) the M- & M+ wires have become shorted together (not disconnected!) - probably as a result of what the installer was doing up at the dish when he changed the LNB!- that short means that the output terminals of the Vbox have thus also been shorted together, and that has caused a failure within the box itself, which then meant that it cannot output the correct voltages along the M-/M+ wires.OTOH, I doubt that the reed relay has had any part in either failure - therefore the "solution" is probably to get the installer to correct the fault at/around the motor terminals, and then, unfortunately, to repair or replace the Vbox.</blockquote>