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Message: <blockquote data-quote="el bandido" data-source="post: 1043261" data-attributes="member: 316102">Good customer service does go a long way. So does bad customer service.Octagon also asked me in 2017 to prepare and send .ts files so problems could be solved which I did. I checked several months later and these files had not been downloaded. So I did all of that work for nothing. Maybe others will have better luck,  but I am not interested in buying anything else from Octagon unless they can actually fix the things they say they will fix. Saying you will do something and never doing it does not cut it!</blockquote>