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<blockquote data-quote="Channel Hopper" data-source="post: 1165011" data-attributes="member: 175144">As per the title, an old mobile I owned has got screen damage. I need to move everything over to another - identical - mobile .The last time I tried, on different mobile, I could not save the historic texts that were stored.Of course I now have a couple of social media contacts on WhatsApp and other and would like to retain these if possible.SIM card is mine on the old and the replacement is locked to the same provider, so is there a foolproof way to get this done without taking it to a shop (some 12 miles away)&nbsp; ?Thanks in advance.PS The SmartSwitch from Samsung may be the issue Android Requirements: Android 4.3 or higher is required for general transfers. To transfer encrypted data, you must have Android 7.0 or higher.These are A300 series mobiles from around 2015.</blockquote>

[QUOTE="Channel Hopper, post: 1165011, member: 175144"] As per the title, an old mobile I owned has got screen damage. I need to move everything over to another - identical - mobile . The last time I tried, on different mobile, I could not save the historic texts that were stored. Of course I now have a couple of social media contacts on WhatsApp and other and would like to retain these if possible. SIM card is mine on the old and the replacement is locked to the same provider, so is there a foolproof way to get this done without taking it to a shop (some 12 miles away) ? Thanks in advance. PS The SmartSwitch from Samsung may be the issue [B]Android Requirements: [/B]Android 4.3 or higher is required for general transfers. To transfer encrypted data, you must have Android 7.0 or higher. These are A300 series mobiles from around 2015. [/QUOTE]

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