PHEONIX APOLLO CI Software Problem

andyw37

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Tring 90cm & Viasat
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I am trying to load the software to the above receiver.

When switching on receiver to start the download I get the message ' Wrong Format File'.

Thought this may be the length of file name but is not.

Anyone canme across this?:-doh2
 

rolfw

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Berkshire
I'm assuming that you are using the correct file version, correct for your model?
 

andyw37

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Yes, have used from Pheonix site, have no problems with TM & Octagon??
 

Topper

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andyw37 said:
Yes, have used from Pheonix site, have no problems with TM & Octagon??


Look I know this may appear to be a dumb ass thing to ask but I have known people forget to unzip and extract the file before trying to load it
 

andyw37

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Yes have unzipped, works sometimes then stops at about 59% of transfr.
 

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andyw37 said:
Yes have unzipped, works sometimes then stops at about 59% of transfr.


But I thought you were getting wrong format message?
 

andyw37

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Yes getting it from outset, then try again 59% then stops.

Will try another rx tomorrow.
 

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I would have another look at the website you obtained you firmware from as some stb's like to have the flash rom completely erased before upgrading
 

kip

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andyw37 said:
I am trying to load the software to the above receiver.

When switching on receiver to start the download I get the message ' Wrong Format File'.

Thought this may be the length of file name but is not.

Anyone canme across this?:-doh2
What software are you trying to load? What loader are you using? Have you loaded anything onto this reciever before ok? I havnt had a prob with mine before but might be able to help with software updates - I notice you have the ci model - your not trying to download ci mc update are you .. This might cause a problem??
 

andyw37

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Thanks,

I am using SW off www.phoenixsat.com and eurosat state that it is the latest version.

Yes i am using the CI SW, so who knows !!
 

rolfw

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Berkshire
Why not try one of the versions from alsat, they look to be more up to date.
 

costa10

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chanche software to open box
 

NormanBanks

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Did you ever get it going as I have same problem and would be grateful if you could post what you did please
 
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