Reply to thread

Message: <blockquote data-quote="T_G" data-source="post: 613446" data-attributes="member: 175083">Santos, I understand your frustration but the box was always a beta box - bugs and problems were always going to happen - but I still think that in the end it will be a good box - and not as expensive as that other company. If I was you I would simply send it back by registered delivery, so they cannot say they did not get it, and with it a short letter saying that "the box is faulty, it must have a hardware problem - please replace". Provide them with your return address (wherever you want it to be sent (Morocco or Spain) - I am pretty sure they will do the right thing. They have swapped mine without a problem and sent it to Germany - obviously a bit cheaper but still...  I cannot think why they would refuse to change yours. at the end of the day it is your decision, I am sure Duolabs will sort it out for you.</blockquote>