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Message: <blockquote data-quote="smoggy07" data-source="post: 918730" data-attributes="member: 298987">The email about the payment method is automated, ignore it, you've paid up and are in credit but they'll still try and take the DD every month because the agreement is still in placeI'd cancel it again and ignore the automated emails when they come (if they're that bothered they'll phone you or just disconnect the services)On that letter above I'd include that you've paid up until the end of contract but others may disagree <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite13" alt=":-rofl2" title="roll on floor    :-rofl2" loading="lazy" data-shortname=":-rofl2" /></blockquote>