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<blockquote data-quote="ersc" data-source="post: 2599"><p>Hi everyone,</p><p></p><p>I've just setup a Pace digibox with sky card in the Netherlands. I've bought it via e-bay. I now have the following problem with which I hope one of you can help me. </p><p>I can receive all FTA shopping channels, and others. However, there seems to be a problem with the Sky card that came with the box preventing me from watching BBC/ITV/Channel 4 etc. </p><p></p><p>The error message I get when pressing 'Services' followed by either 'Favorite channels' or 'Parental Control' is :</p><p></p><p>There is a problem with your viewing card</p><p>Ensure your Sky viewing card is correctly inserted</p><p>Call your broadcaster for assistance.</p><p></p><p>This is what I've tried so far without luck after searching on the Net:</p><p></p><p>1) Swap the card round in all possible ways</p><p>2) Leave the card in for 24 hr</p><p>3) Forced a new software download</p><p>4) Performed a new installation via 'installer setup' screen (services 4-0-1-6). After scanning it also tells me there is a problem with the card.</p><p>5) I've added some channels directly (e.g. BBC1-Wales) but here I get the same error message .</p><p></p><p>When I call up the 'System Details' menu it says that the 'Viewing card number' is 'No Card' The other details look OK.</p><p></p><p>Does the 'No card' message mean the card or reader it is not working at all or just that it is not matched to this digibox as I understand needs to be the case.</p><p>The problem is that I can not ring SKY directly (and have no contacts either) as they will not (re)authorize a card when a call is received from abroad.</p><p></p><p>I hope someone can help</p><p></p><p>Kind regards</p><p></p><p></p><p>Erwin</p></blockquote><p></p>
[QUOTE="ersc, post: 2599"] Hi everyone, I've just setup a Pace digibox with sky card in the Netherlands. I've bought it via e-bay. I now have the following problem with which I hope one of you can help me. I can receive all FTA shopping channels, and others. However, there seems to be a problem with the Sky card that came with the box preventing me from watching BBC/ITV/Channel 4 etc. The error message I get when pressing 'Services' followed by either 'Favorite channels' or 'Parental Control' is : There is a problem with your viewing card Ensure your Sky viewing card is correctly inserted Call your broadcaster for assistance. This is what I've tried so far without luck after searching on the Net: 1) Swap the card round in all possible ways 2) Leave the card in for 24 hr 3) Forced a new software download 4) Performed a new installation via 'installer setup' screen (services 4-0-1-6). After scanning it also tells me there is a problem with the card. 5) I've added some channels directly (e.g. BBC1-Wales) but here I get the same error message . When I call up the 'System Details' menu it says that the 'Viewing card number' is 'No Card' The other details look OK. Does the 'No card' message mean the card or reader it is not working at all or just that it is not matched to this digibox as I understand needs to be the case. The problem is that I can not ring SKY directly (and have no contacts either) as they will not (re)authorize a card when a call is received from abroad. I hope someone can help Kind regards Erwin [/QUOTE]
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