Sky digibox switching off

Zorba

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Anybody else having reports of digiboxes going into standby ? (auto standby feature turned off) I have had a few and it seems its the Pace DS430 thats only doing it.
 

ralphmagno

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havent heard of it going off if the standby is turned off.
did you save the changes.
if so there may be a problem with the box or there was a big power flop were you are.
ralph
 

Analoguesat

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Hmm - theres been a few reports of odd behaviour by 430's over on the DS forum in the last few days.
 

Zorba

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Its from different customers. I have one customer with 4 digiboxes in her house and the 2 paces go to standby early evening. The other 2 ,Panasonics, do not. Another customer with same pace has same problem. My friend has 3 customers with same problem,started about a week ago.
 

woborny

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a few calls today from people about it - even when i was at someones house who was saying their 430 has been playing up recently!!!!
- all had 430s...
thought it may be somehting to do with using new cards in boxes and not pairing them up, but has been doing it on a few paired cards also....

wonder if sly will roll back the software llike they did witht he sky+ software a few months ago...or is it a ploy to get people to call up a premium rate number.....
 

Zorba

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Even with freesat card out it goes off. There is another older issue with the 430's about them losing channels stored in "other channels" which is a commonly used feature over here for storing stronger ITV's etc
 

Lazarus

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My own DS430N is behaving entirely properly.

O/S 1.2S4FJ

EPG 3.7.6

FSFS White Card
 

Lazarus

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Ah.

I note that "upgrades" are in the process of being rolled out to:

O/S 1.2S4FM

EPG 3.8.8

I await it nervously ..................
 

trigger

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Similar Problem here too. Customer asked me to look at his box that turns itself off at different times. Its a 430 too, so at least I can tell him its not just him.

Cheers
 

Lazarus

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Just had a panicky call from a fellow villager ...........

"My Sky Box won't change channel, turn off or owt else!

Rebooted it, checked function restored and checked firmware status: It had received an overnight "upgrade" to O/S 1.2S4FM EPG 3.8.8 (as above)

Don't know yet whether it will misbehave and turn itself off or not as it's on soak test right now.

But the box is a "Refurbished" Grundig of uncertain vintage, not a Pace DS430N.

So expect problems across the board as this new firmware continues to be rolled out )(-red

I suspect the reason why DS430Ns were highlighted earlier will be due to the roll-out schedule: As I recall from previous updates, they seem to be done in batches by Box Type/Model and by other undefined (to us!) parameters).
 

Zorba

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Yeas but some digiboxes never recover from software issues,like the excellent Panasonic tds30and the red light problem(where you have to unplug it every time) from a software upgrade years ago. It was never fixed.
 

MikeO

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I thought my PACE DS430N was on its way out cos for the last couple of weeks its also been switching to standby despite the function being switched off.
At least I know Im not alone now!
 

PaulR

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If it was c a b l e box then satellite receivers should be safe as they don't use the RC codes that satellite receivers do.
 

zambujal

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I've been having the same problem. I have three different boxes. the Sky+ box is fine as is the 2600 but the 430n switches off constantly and then you have to wait for it to reboot. at least I know that it is a general problem with the firmeware and not my box dying!!
 

Zorba

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Well its been quite a while now and I dont know what to tell customers. Wait and see or buy a new digibox ?
 

Peter Nash

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My Sky + box sometimes just does nothing and I have to unplug main and wait for it to start again.
 

Zorba

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I assume these Pace DS430's are still switching off ?
 

Lazarus

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Zorba said:
I assume these Pace DS430's are still switching off ?

My DS430N was off this morning ............... rebooted and found I'd finally got 3.8.8.

Must have suspended the roll-out earlier in the year after the problems.

Let's hope it works fine now. They've had 7 months since all the adverse reports to sort it out.
 
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