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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
sky on demand
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<blockquote data-quote="Ghufran" data-source="post: 921697" data-attributes="member: 404077"><p>Hi all!</p><p></p><p>Came across this forum as I too am now having issues with sky on demand (using it from Switzerland) with overplay's smartdns service.</p><p></p><p>Initially I had problems with sky go but sky on demand worked fine, albeit very slowly. More recently, however, I am experiencing the same as most of you guys here - sky go works fine, but service to on demand has been disrupted.</p><p></p><p>Current situation:</p><p>1. Router has overplay smartdns entries configured</p><p>2. Sky network settings show connection to broadband OK, connection to on demand FAIL</p><p></p><p>I have found a workaround which allows me to temporarily trick the on demand service to work for one download, after which the connection to on demand fails again.</p><p></p><p>I am doing the following:</p><p></p><p>1. Navigate to sky network settings and press the green button for manual ip configuration</p><p>2. In the DNS settings type in one of the free Google or OpenDNS servers:</p><p>Google - 8.8.8.8 / 8.8.4.4</p><p>OpenDNS - 208.67.220.220 / 208.67.222.222</p><p>3. Press green button to save settings and then red to reset the settings</p><p></p><p>I find that doing the above gets the connection to on demand to OK after which you can go and use the on demand service. However, after downloading 1 or 2 programmes I need to repeat the above process.</p><p></p><p>If you get a HTTP_FORBIDDEN error on downloads causing them to fail but connection to on demand is OK, then try to use the red button to reset settings and try again.</p><p></p><p>Obviously a bit of a chore, but this is keeping me going until I find a better solution.</p></blockquote><p></p>
[QUOTE="Ghufran, post: 921697, member: 404077"] Hi all! Came across this forum as I too am now having issues with sky on demand (using it from Switzerland) with overplay's smartdns service. Initially I had problems with sky go but sky on demand worked fine, albeit very slowly. More recently, however, I am experiencing the same as most of you guys here - sky go works fine, but service to on demand has been disrupted. Current situation: 1. Router has overplay smartdns entries configured 2. Sky network settings show connection to broadband OK, connection to on demand FAIL I have found a workaround which allows me to temporarily trick the on demand service to work for one download, after which the connection to on demand fails again. I am doing the following: 1. Navigate to sky network settings and press the green button for manual ip configuration 2. In the DNS settings type in one of the free Google or OpenDNS servers: Google - 8.8.8.8 / 8.8.4.4 OpenDNS - 208.67.220.220 / 208.67.222.222 3. Press green button to save settings and then red to reset the settings I find that doing the above gets the connection to on demand to OK after which you can go and use the on demand service. However, after downloading 1 or 2 programmes I need to repeat the above process. If you get a HTTP_FORBIDDEN error on downloads causing them to fail but connection to on demand is OK, then try to use the red button to reset settings and try again. Obviously a bit of a chore, but this is keeping me going until I find a better solution. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky & Freesat fringe reception
sky on demand
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