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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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<blockquote data-quote="Amcevoy" data-source="post: 1118911" data-attributes="member: 417066"><p>Again, I’ve mentioned how poor it is to sky but they don’t seem bothered or interested in the slightest. I’ve had an engineer sent out twice (the same person both times) and I don’t feel I’m any closer to getting my issue resolved. I’m paying a lot of money for a service that comes and goes at any time and I’ve no way of knowing when it’ll be working or not working. Im just trying to find out what information I can (specifically if the issue can be fixed by powering the equipment in a different way) because it seems Sky technical have exactly zero knowledge of communal systems. The more I know the more I can pass on so Sky allocate this to the correct engineer - be it there own or one the ASHA’s that they use</p></blockquote><p></p>
[QUOTE="Amcevoy, post: 1118911, member: 417066"] Again, I’ve mentioned how poor it is to sky but they don’t seem bothered or interested in the slightest. I’ve had an engineer sent out twice (the same person both times) and I don’t feel I’m any closer to getting my issue resolved. I’m paying a lot of money for a service that comes and goes at any time and I’ve no way of knowing when it’ll be working or not working. Im just trying to find out what information I can (specifically if the issue can be fixed by powering the equipment in a different way) because it seems Sky technical have exactly zero knowledge of communal systems. The more I know the more I can pass on so Sky allocate this to the correct engineer - be it there own or one the ASHA’s that they use [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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