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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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<blockquote data-quote="Amcevoy" data-source="post: 1118939" data-attributes="member: 417066"><p>Pretty much. Neither is powered at the adaptor end. Problem is I’ve no idea who the other subscriber is - as you can see (maybe not) not much is marked up in there. Obviously with data protection nobody is going to tell me who the other person is unless I was to just go door knocking but I don’t see that ending well and my block has close to 200 flats. I can only assume they have used a power inserter inside a residents flat to power the adaptors. What you’ve said about a splitter at the adaptor end is pretty much as shown in the diagram in my original post….the problem is the engineer that has been twice hasn’t been near the cabinet and as far as he’s concerned he’s done what he can or what he’s willing to do. I’ve had the argument with him but as he told me….he knows best as he’s been doing it for ten years. I’m assuming that the resident with a power inserter in their flat is unlikely to ever be known to me or at least not anytime soon so what I’m trying to work out is how my setup can be powered so I’m no longer reliant on anyone else but without that information. Due to the cables not being marked up I presume any attending engineer is only going to be able to identify my cable….unless they fitted the others. So I don’t know where that leaves me. I don’t know what sky are willing and able to do as nobody I speak with at Sky has any real technical knowledge. I’m expecting a call back on Tuesday but not holding out much hope of a concrete solution. Hence me coming here as I believe some of you probably (definitely) have more knowledge than the people I’ve spoke with at Sky so far.</p></blockquote><p></p>
[QUOTE="Amcevoy, post: 1118939, member: 417066"] Pretty much. Neither is powered at the adaptor end. Problem is I’ve no idea who the other subscriber is - as you can see (maybe not) not much is marked up in there. Obviously with data protection nobody is going to tell me who the other person is unless I was to just go door knocking but I don’t see that ending well and my block has close to 200 flats. I can only assume they have used a power inserter inside a residents flat to power the adaptors. What you’ve said about a splitter at the adaptor end is pretty much as shown in the diagram in my original post….the problem is the engineer that has been twice hasn’t been near the cabinet and as far as he’s concerned he’s done what he can or what he’s willing to do. I’ve had the argument with him but as he told me….he knows best as he’s been doing it for ten years. I’m assuming that the resident with a power inserter in their flat is unlikely to ever be known to me or at least not anytime soon so what I’m trying to work out is how my setup can be powered so I’m no longer reliant on anyone else but without that information. Due to the cables not being marked up I presume any attending engineer is only going to be able to identify my cable….unless they fitted the others. So I don’t know where that leaves me. I don’t know what sky are willing and able to do as nobody I speak with at Sky has any real technical knowledge. I’m expecting a call back on Tuesday but not holding out much hope of a concrete solution. Hence me coming here as I believe some of you probably (definitely) have more knowledge than the people I’ve spoke with at Sky so far. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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