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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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<blockquote data-quote="Amcevoy" data-source="post: 1118947" data-attributes="member: 417066"><p>I could ask the Guinness Partnership to supply power but to be honest I’d have more chance of getting blood from a stone. Plus if it costs them money (which it would as someone would need to do the work) they probably wouldn’t even consider it. </p><p></p><p>In terms of how the power inserter was fitted….I don’t know. I couldn’t see exactly what the engineer did - I just caught a glimpse of a splitter and he passed me a power lead to plug in which I presumed was from the power inserter. I would have assumed he would have written up a report saying what he did but nobody is able to tell me so I presume he didn’t. </p><p></p><p>I’ve just been sent the following as well…</p><p></p><p>Basically, as you already have the coaxial cable that feeds your Sky Q receiver connected to one of the two Sky Q enabled output ports of one of the Unitron dCSS-422 adaptors, all your Sky MDU trained engineer would need to do is to place their coaxial cable tracer on your second coaxial cable feed in your flat and then use the tracer receiver unit to identify this coaxial cable in the communal cabinet. </p><p></p><p>Then use this second coaxial cable from your flat to supply power to the Unitron dCSS-422 device that is already supplying your SCR feed. </p><p></p><p>Whilst it would be nice to additionally identify the other Sky Q user of this Unitron adaptor your problem should be resolved immediately your own flat has a 20v power supply installed in order to power the Unitron adaptor via your second coaxial cable feeding that splitter / power combiner in the communal cabinet.</p><p></p><p>Or, they could just supply you with a Sky SP161 power inserter and divert your Sky Q signal feed through this device within your flat.</p><p></p><p>Hopefully a different MDU engineer will quickly resolve this problem by adopting one of Sky's well documented methods when power is not available next to the communal cabinet.</p></blockquote><p></p>
[QUOTE="Amcevoy, post: 1118947, member: 417066"] I could ask the Guinness Partnership to supply power but to be honest I’d have more chance of getting blood from a stone. Plus if it costs them money (which it would as someone would need to do the work) they probably wouldn’t even consider it. In terms of how the power inserter was fitted….I don’t know. I couldn’t see exactly what the engineer did - I just caught a glimpse of a splitter and he passed me a power lead to plug in which I presumed was from the power inserter. I would have assumed he would have written up a report saying what he did but nobody is able to tell me so I presume he didn’t. I’ve just been sent the following as well… Basically, as you already have the coaxial cable that feeds your Sky Q receiver connected to one of the two Sky Q enabled output ports of one of the Unitron dCSS-422 adaptors, all your Sky MDU trained engineer would need to do is to place their coaxial cable tracer on your second coaxial cable feed in your flat and then use the tracer receiver unit to identify this coaxial cable in the communal cabinet. Then use this second coaxial cable from your flat to supply power to the Unitron dCSS-422 device that is already supplying your SCR feed. Whilst it would be nice to additionally identify the other Sky Q user of this Unitron adaptor your problem should be resolved immediately your own flat has a 20v power supply installed in order to power the Unitron adaptor via your second coaxial cable feeding that splitter / power combiner in the communal cabinet. Or, they could just supply you with a Sky SP161 power inserter and divert your Sky Q signal feed through this device within your flat. Hopefully a different MDU engineer will quickly resolve this problem by adopting one of Sky's well documented methods when power is not available next to the communal cabinet. [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky Q
Sky Q communal system issues
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