Reply to thread

Message: <blockquote data-quote="ozumo" data-source="post: 1158437" data-attributes="member: 415308">Not surprising given how little visibility is given to Sky Q on the Sky website and the hard sell they give Stream and Glass when contacted by phone.The interesting figures would be how many existing satellite customers have 'upgraded' to Stream/Glass and how many have since reverted to Sky Q, as well as the churn rate.I say 'upgraded' as that is how it appears it is being sold to some existing customers, yet when they complain on the official Sky support forum they get told 'it's not an upgrade but a different service' and 'it's your own fault as you should have done your own research and not believe the sales staff' <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite14" alt=":-doh" title="DOH!    :-doh" loading="lazy" data-shortname=":-doh" /></blockquote>