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Sky Digital BSkyB, Freesat & Saorsat support forum
Sky
Sky viewing card problems?
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<blockquote data-quote="JohnMac" data-source="post: 2244" data-attributes="member: 175274"><p>After over a year of troublefree reception of the free to air programmes with the Sky digibox, I have been having problems in the last few days. The first couple of times, the digibox would switch itself off during the day (curiously enough at 12h12 CET on each occasion) but I was able to restore operation when I came home in the evening. </p><p></p><p>Following the latest occurrence, I am unable to get back to normal operation. I have found the following:</p><p></p><p></p><p>· When I switch the digibox on I get every time the message </p><p>“For your information – Checking the listings – Please wait”. After some 15 or 20 seconds I get a couple of seconds of the Sky demonstration channel and then the digibox switches itself off. On one or two occasions it would just freeze and I had to switch off the power before trying again.</p><p></p><p>· I then tried with the card removed and had the same message, but this time it did not switch off and I got a new message “Please insert your Sky viewing card”. Without doing so, I now found I could get programmes such as Sky news, and the BBC radio programmes.</p><p></p><p>· This is now totally repeatable so we are now limited to the radio and Sky news, but cannot receive BBC television etc.</p><p></p><p>I would very much appreciate advice as to whether this could be trouble with the card itself (I do not think there is an expiry date on it) or is there something more sinister with Sky hoping to locate users who happen to be in the wrong place!!</p><p></p><p>I received a lot of help from you when I first bought the digibox (especially Rolf, Zansi, 2old etc.) and I would be very grateful for any advice you could give me now.</p><p></p><p>Many thanks</p><p>John</p></blockquote><p></p>
[QUOTE="JohnMac, post: 2244, member: 175274"] After over a year of troublefree reception of the free to air programmes with the Sky digibox, I have been having problems in the last few days. The first couple of times, the digibox would switch itself off during the day (curiously enough at 12h12 CET on each occasion) but I was able to restore operation when I came home in the evening. Following the latest occurrence, I am unable to get back to normal operation. I have found the following: · When I switch the digibox on I get every time the message “For your information – Checking the listings – Please wait”. After some 15 or 20 seconds I get a couple of seconds of the Sky demonstration channel and then the digibox switches itself off. On one or two occasions it would just freeze and I had to switch off the power before trying again. · I then tried with the card removed and had the same message, but this time it did not switch off and I got a new message “Please insert your Sky viewing card”. Without doing so, I now found I could get programmes such as Sky news, and the BBC radio programmes. · This is now totally repeatable so we are now limited to the radio and Sky news, but cannot receive BBC television etc. I would very much appreciate advice as to whether this could be trouble with the card itself (I do not think there is an expiry date on it) or is there something more sinister with Sky hoping to locate users who happen to be in the wrong place!! I received a lot of help from you when I first bought the digibox (especially Rolf, Zansi, 2old etc.) and I would be very grateful for any advice you could give me now. Many thanks John [/QUOTE]
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Sky Digital BSkyB, Freesat & Saorsat support forum
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Sky viewing card problems?
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