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<blockquote data-quote="jeallen01" data-source="post: 1045208" data-attributes="member: 176704">A further example of Lidl's&nbsp; cretinous &quot;customer support&quot; w.r.t. that jigsaw I mentioned a couple of weeks back when I asked them how to get spare blades for it. At the time, they asked me what the IAN number of the saw was, and I told them that, since I hadn't bought one yet then I couldn't tell them that - and told them the same again a week later!Today I got ANOTHER email asking what the IAN number is!My verbatim and &quot;unexpurgated&quot; reply was as follows:&quot;READ THE ****ING HISTORY OF THIS ENQUIRY BEFORE YOU ASK A STUPID QUESTION LIKE THAT! <img src="/styles/default/xenforo/smilies/angry.png"&nbsp; class="smilie" loading="lazy" alt=":angry:" title="Angry&nbsp; &nbsp; :angry:" data-shortname=":angry:" />AS I KEEP TELLING LIDL – I HAVE NOT YET BOUGHT A JIGSAW (AND IN FACT I CAN’T EVEN FIND ONE IN OUR LOCAL STORES IN HAYES!). ALL I WANTED TO KNOW IS HOW I COULD OBTAIN SPARE BLADES IF I NEEDED THEM (WHICH I ALMOST CERTAINLY WOULD!!!!) IF I DID EVENTUALLY BUY ONE.THEREFORE I HAVE ABSOLUTELY NO IDEA OF WHAT THE IAN NUMBER MIGHT BE! <img src="/styles/default/xenforo/smilies/angry.png"&nbsp; class="smilie" loading="lazy" alt=":angry:" title="Angry&nbsp; &nbsp; :angry:" data-shortname=":angry:" />&quot;.</blockquote>

[QUOTE="jeallen01, post: 1045208, member: 176704"] A further example of Lidl's cretinous "customer support" w.r.t. that jigsaw I mentioned a couple of weeks back when I asked them how to get spare blades for it. At the time, they asked me what the IAN number of the saw was, and I told them that, since I hadn't bought one yet then I couldn't tell them that - and told them the same again a week later! Today I got ANOTHER email asking what the IAN number is! My verbatim and "unexpurgated" reply was as follows: "READ THE ****ING HISTORY OF THIS ENQUIRY BEFORE YOU ASK A STUPID QUESTION LIKE THAT! :angry: AS I [B][U]KEEP[/U][/B] TELLING LIDL – I HAVE NOT YET BOUGHT A JIGSAW (AND IN FACT I CAN’T EVEN FIND ONE IN OUR LOCAL STORES IN HAYES!). ALL I WANTED TO KNOW IS HOW I COULD OBTAIN SPARE BLADES IF I NEEDED THEM [I](WHICH I ALMOST CERTAINLY WOULD!!!!) [/I]IF I DID EVENTUALLY BUY ONE. THEREFORE I HAVE ABSOLUTELY NO IDEA OF WHAT THE IAN NUMBER MIGHT BE! :angry:" . [/QUOTE]

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