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<blockquote data-quote="Ukrsat" data-source="post: 262011" data-attributes="member: 238764">Hi.&nbsp; I am writing to you hoping you may be of assiantanceI have a Star Track 2100CE reciever.It was working fine until I wiytched the computer off at the bacl of the machine and turned it back on.&nbsp; (I have done this before without problems)Whe&nbsp; I turned it back on the receiver has reset itself and I have lost all channels.Information settings are:Model: 2100CESoftware Version: $STKA6800S841CNpncDatabase version: 00008209Bootversion 017:1 [STKS841CN]The auto scan does not retreive any Hotbird Channels.&nbsp; I can pick up other statelight channels but I am mainly interstsed in Hotbird BBCAs nothing else changed exceot the reset I feel that I need to change some setting or update some softare.Question:&nbsp; Is the database updated in the strandard software update published on starsw.com?What about the KEYS are they also updated?I feel the problem is something quite basic.&nbsp; There is only one hotbird satellite in the receiver database is this correct?I am desperate as I am living in Ukraine and the only english information I can get is from my Satellite receiver.I apoligize for posting a second time but I am desperate and hope to find solutions.&nbsp; Thanks in advance</blockquote>

[QUOTE="Ukrsat, post: 262011, member: 238764"] Hi. I am writing to you hoping you may be of assiantance I have a Star Track 2100CE reciever. It was working fine until I wiytched the computer off at the bacl of the machine and turned it back on. (I have done this before without problems) Whe I turned it back on the receiver has reset itself and I have lost all channels. Information settings are: Model: 2100CE Software Version: $STKA6800S841CNpnc Database version: 00008209 Bootversion 017:1 [STKS841CN] The auto scan does not retreive any Hotbird Channels. I can pick up other statelight channels but I am mainly interstsed in Hotbird BBC As nothing else changed exceot the reset I feel that I need to change some setting or update some softare. Question: Is the database updated in the strandard software update published on starsw.com? What about the KEYS are they also updated? I feel the problem is something quite basic. There is only one hotbird satellite in the receiver database is this correct? I am desperate as I am living in Ukraine and the only english information I can get is from my Satellite receiver. I apoligize for posting a second time but I am desperate and hope to find solutions. Thanks in advance [/QUOTE]

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