Star Track 2100CE -Hotbird installation problems

Ukrsat

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My Satellite Setup
Home use Star Track Satellite based in Ukraine
My Location
Ukraine
Hi. I am writing to you hoping you may be of assiantance

I have a Star Track 2100CE reciever.

It was working fine until I wiytched the computer off at the bacl of the machine and turned it back on. (I have done this before without problems)

Whe I turned it back on the receiver has reset itself and I have lost all channels.

Information settings are:

Model: 2100CE
Software Version: $STKA6800S841CNpnc
Database version: 00008209
Bootversion 017:1 [STKS841CN]

The auto scan does not retreive any Hotbird Channels. I can pick up other statelight channels but I am mainly interstsed in Hotbird BBC

As nothing else changed exceot the reset I feel that I need to change some setting or update some softare.

Question: Is the database updated in the strandard software update published on starsw.com? My list of satellites only shows HOTBIRD I am intrested in Hotbird 6.

What about the KEYS are they also updated?

I feel the problem is something quite basic. There is only one hotbird satellite in the receiver database is this correct?

I am desperate as I am living in Ukraine and the only english information I can get is from my Satellite receiver.

I apoligize for posting a second time but I am desperate and hope to find solutions. Thanks in advance
 
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