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<blockquote data-quote="Ukrsat" data-source="post: 261211" data-attributes="member: 238764">PROBLEM FIXED..&nbsp; THANKS&nbsp; <img src="https://www.satellites.co.uk/styles/default/xenforo/smilies/smile.png"&nbsp; class="smilie" loading="lazy" alt=":)" title="Smile&nbsp; &nbsp; :)" data-shortname=":)" />I have lost my channels and can not do a auto search.&nbsp; (I think I am missing something basic but not sure what)First I have updated my software and installed the latest download from <a href="http://www.starsw.com" target="_blank">www.starsw.com</a> (Dated Sept 11, 2006) for my model. Information settings are:Model: 2100CESoftware Version: $STKA6800S841CNpncDatabase version: 00008209Bootversion 017:1 [STKS841CN]My problem exisited prior to my down load but it happened when I switched off the Set box from the rear switch.&nbsp; When I powered back on all my channels where nissing and the system had been reset.&nbsp; I now have no channels.Previously I could view BBC World and FTA channels on Hotbird.Now hotbird is showing a poor signal on the Anntenna Setting before it was strong.I can not perform an automatic search or most likely it can not find any channels.Am I missing something basic can anyone assist?I have reloaded the software and even gone back to the previous vesrion but no success. I am now on the latest version.Could the problem be with the Database? Do I need some local offset information.&nbsp; I am based in Ukraine and the Sat is my only contact with English channels.&nbsp; Any assitance urgently required.ThanksUkrsat</blockquote>

[QUOTE="Ukrsat, post: 261211, member: 238764"] PROBLEM FIXED.. THANKS :) I have lost my channels and can not do a auto search. (I think I am missing something basic but not sure what) First I have updated my software and installed the latest download from [url]www.starsw.com[/url] (Dated Sept 11, 2006) for my model. Information settings are: Model: 2100CE Software Version: $STKA6800S841CNpnc Database version: 00008209 Bootversion 017:1 [STKS841CN] My problem exisited prior to my down load but it happened when I switched off the Set box from the rear switch. When I powered back on all my channels where nissing and the system had been reset. I now have no channels. Previously I could view BBC World and FTA channels on Hotbird. Now hotbird is showing a poor signal on the Anntenna Setting before it was strong. I can not perform an automatic search or most likely it can not find any channels. Am I missing something basic can anyone assist? I have reloaded the software and even gone back to the previous vesrion but no success. I am now on the latest version. Could the problem be with the Database? Do I need some local offset information. I am based in Ukraine and the Sat is my only contact with English channels. Any assitance urgently required. Thanks Ukrsat [/QUOTE]

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