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Message: <blockquote data-quote="a33" data-source="post: 1090592" data-attributes="member: 332642">Well, if I recall right (I didn't read the topic back) they first told you to solve it with the vendor?It would have been good customer service, when they had told you right away that they would send the new arm, hearing your troubles with the vendor.Saying yes and doing yes, is definitely better than saying no and doing yes, as far as I'm concerned.But I'm glad it is now solved, though it being solved twice is a bit useless....greetz,A33</blockquote>