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Message: <blockquote data-quote="George T" data-source="post: 993265" data-attributes="member: 407041">Hi, when I first installed this box, it did tune in the UK HD channels, but it also put in a load of German standard ones on the lowest programme numbers. So, after a bit of Factory Resetting and retuning (a number of attempts), I now don't have the German stations, but I also can't get back the UK HD ones, apart from S4C-HD.The UK/EU seller is of no use (no English Language manual available for this unit either).Can anyone make any suggestions as to what I should do, apart from return the equipment (which the seller has given me as an option, saying that no-one else has had any problems with this model)?I am only accessing the free channels, the box was to replace my out-of-date FortecStar Passion HD unit.There is a new firmware update available (instructions all in German, but this I have translated).George.</blockquote>