Help with openbox s10 receiving canal channels

[tratts]

hi i have purchased an openbox s10. i have a cyfra + card and an astoncam.
My problem is in my technomate i get all my canal channels which i pay for but when i put the card and cam in the s10 i only get the fta channels and it will not open the channels i subscribe to.
do i have to do anything with the box . the box is reading the cam and it says my subscription is ok the same as my technomate but will not open the canal channels.

any help please.

tratts

 

[shamonee]

Have you done a channel scan

 

[tratts]

Yes all channels are there

 

[davemurgtroyd]

Does your S10 have a card reader as well as a CI slot? If so have you tried the card in the card slot without using the CAM? I have an S9 and found Sky cards would not work in Diablo CAMs that were working in other boxes but worked happily in the card reader without a CAM.

 

[tratts]

I will give it a go but box has conax embedded and cyfra card is seca

 

[davemurgtroyd]

Are you sure it is Conax embedded - the S9 has Cccam?