sky+ input 2 no signal and lock indicator not locked

[hulltoon]

this only started recently not long after the new cards issued it worked fine before . I've tried full reset and planner upgrade and system update no luck the signal comes and goes every couple of seconds . So i can't record unless im watching that channel. Help

 

[hulltoon]

have also tried swapping cables round same result input 1 okay input 2 intermitting

 

[Topper]

Welcome to the forum hulltoon

Well it seems like you have already been reading lots of info and to be honest having done what you say I cannot think of anything else to be done, from what you have done it seems to be an stb fault as the fault stayed with the port 2

 

[hulltoon]

what is an stb

 

[Topper]

what is an stb

Perhaps not as much reading as I thought stb = set top box ;)


I have to say though I do not understand how it could be working successfully if you are watching the same channel it is still using the tuner that appears to have a fault to record, do you definitely have two separate feeds for the stb?

 

[hulltoon]

yes multi room as well don't know if that makes a difference

 

[rolfw]

Multiroom makes no difference, the LNB swap around proves that there is likely to be a problem with the second tuner, but to make sure, have a look at the "F" connectors and make sure that the cores are long enough to make full contact. If they are screw connectors, they are prone to coming unscrewed when installing.

 

[hulltoon]

the signal was there today but as soon as i recorded a channel the signal was gone then came back when i stopped the recording the stb is near 4 years old so i may need a new one

 

[PaulR]

...the stb is near 4 years old so...

See, you're learning the lingo quite easily. You be splashing some more TLAs (three letter acronyms) soon with the best of them!

 

[Shoog]

What model is your box? (Check here: _http://stuckinstandby.co.cc/index.php/how-to-identify-your-sky-plus-box)

I don't suppose it's an Amstrad DRX280?

Sounds quite like the problem in this thread:
http://www.satellites.co.uk/satellite/sky-plus-pvr-systems/140400-problem-drx280-amstrad.html

Never did work out a fix.

 

[mightyfoot]

what is an stb

S = Set T = Top B = Box or in laymens terms your receiver?

Few things to try to locate the fault.

Is your multi room a sky + STB if so swap them around and see if you have the same problem on the STB.

You say you have tried a reset but how did you do this?
You need to power up your STB holding in the backup button untill it says upgrading or installing this will install the latest software on your STB.

 

[chrisabrown81]

Hi, interested to read your thread. I've also been having the same problem, but with input 1.
The problem was intermittent and had an engineer from sky out on Saturday. He replaced the screw fittings on both input cables and checked the signal coming through them. He also installed a brand new STD (Amstrad DX890). This resolved the problem until today. The problem has reoccurred with input 1 lock indicator stating "not locked".

Any thoughts?