Tony Daly
Regular Member
- Joined
- Jun 19, 2014
- Messages
- 203
- Reaction score
- 69
- Points
- 28
- Age
- 73
- My Satellite Setup
- 1.2mt motorised dish
- My Location
- South West Ireland
The problem is manufacturers are producing receivers with no user manuals to guide customers.
Octagon have some online videos but all in German. It should be a requirement that manufacturers who wish to sell receivers in various countries should supply those receivers with user manuals in the language of that country. Some manufacturers produce a manual with a section in various languages.
Yes customers will still have problems but at least they will have a basic manual to start from.
When I asked for help on the Octagon support forum I described my problem yet Octagon support were sending me in a totally different direction like I was the first customer who had made this mistake.
There are lots of features in the SX88+ but I have no idea how to go about using them. Yes I can ask on here in the hope that someone knows how to do things but I shouldn't have to do this.
There should be a basic set of instructions explaining what each feature of the receiver does & how to go about using them.
Octagon have some online videos but all in German. It should be a requirement that manufacturers who wish to sell receivers in various countries should supply those receivers with user manuals in the language of that country. Some manufacturers produce a manual with a section in various languages.
Yes customers will still have problems but at least they will have a basic manual to start from.
When I asked for help on the Octagon support forum I described my problem yet Octagon support were sending me in a totally different direction like I was the first customer who had made this mistake.
There are lots of features in the SX88+ but I have no idea how to go about using them. Yes I can ask on here in the hope that someone knows how to do things but I shouldn't have to do this.
There should be a basic set of instructions explaining what each feature of the receiver does & how to go about using them.