Tivusat Hotbird 13E problems

jeallen01

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Happy to report it was the LNB. Quick replacement and we are all systems go. The 60cm dish was big enough in the SE of England, thankfully, even in yesterday's awful rain! On 100% strength and at least 70% quality which is a massive improvement. Thanks All your advice!
Good and you've definitely found the problem, but, TBH, 70% Signal Quality is still a wee bit low!

I live in W. London and have just checked the strength and quality of the signal on my old (it's around 10 yrs old and still going strong) DRX895 SKY HD receiver from the 60cm dish I & my neighbour lashed up on the garden fence some weeks ago to cover the period when there's scaffolding on his property for his roof extension to be built (as that blocks my original 60cm dish on our conservatory roof). That's giving me about 80%SS & 90% SQ on one tuner and 90% & 90% on the other one, which is nearly as good as I've ever managed to get it using this receiver.

Therefore, whilst your is almost certainly correctly aligned direction-wise because the strength is 100%, the quality of the signal is probably low because the "skew" (angle) setting of the new LNB in the dish holder/clamp is not quite correct - the LNB should be tilted about 7 degrees off the vertical and "leaning" to the Righthand side when viewed from the outer end of the feedarm that supports the LNB clamp on the dish. Thus, should you feel so inclined, another trip up the ladder with a screwdriver should enable you to improve the quality a bit more with a few minutes work!
 

jeallen01

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Good and you've definitely found the problem, but, TBH, 70% Signal Quality is still a wee bit low!

I live in W. London and have just checked the strength and quality of the signal on my old (it's around 10 yrs old and still going strong) DRX895 SKY HD receiver from the 60cm dish I & my neighbour lashed up on the garden fence some weeks ago to cover the period when there's scaffolding on his property for his roof extension to be built (as that blocks my original 60cm dish on our conservatory roof). That's giving me about 80%SS & 90% SQ on one tuner and 90% & 90% on the other one, which is nearly as good as I've ever managed to get it using this receiver.

Therefore, whilst your is almost certainly correctly aligned direction-wise because the strength is 100%, the quality of the signal is probably low because the "skew" (angle) setting of the new LNB in the dish holder/clamp is not quite correct - the LNB should be tilted about 7 degrees off the vertical and "leaning" to the Righthand side when viewed from the outer end of the feedarm that supports the LNB clamp on the dish. Thus, should you feel so inclined, another trip up the ladder with a screwdriver should enable you to improve the quality a bit more with a few minutes work!
Unfortunately my post above was accidently in totally the wrong thread because I got it confused in my mind with one about 28E reception .:-doh Nevertheless, the issue of the skew setting is even more so because the required skew angle for 13E will be larger than for 28E - even better would be to set the LNB skew on the dish to 0 deg and then skew the whole dish by changing the mounting method!
 

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I believe that your unique problem is that your signal is too weak due to small dish. We know that Hotbird delivers very strong signals, but 60cm is the weakest possible dish diameter, probably not enough in your area. I would try with a dish a little bit larger, say 80cm, and I'm pretty sure that you will solve all your issues. Good luck.
In Kent a 60cm dish is more than adequate.

I have had to use Zone 1 dishes before now to keep the curtains from twitching and they receive everything except in the worst weather.
 
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